Dell is one of the most highly rated PC companies and receives a lot of compliments for its products and customer service. On the internet, customers narrate a lot of pleasant experiences they had with Dell. One of such customers is Dave who praises the Dell customer support in one of his reviews in these words: “I have dealt with the customer service in the past for a laptop view panel replacement that was flawless.” Yet another reviewer, bapman007 narrates in his review that “I buy lots of PC's from dell for my business, never had a problem with service, also helps that they sell quality products.”
Many users claim in their testimonials that all their PCs and printers are of Dell and are so satisfied that they have never needed to try any other manufacturer. A large number of customers claim to be regular Dell customers and are greatly pleased with the fast delivery system and convenient return policy. A user nicknamed as Blessed shares his experience with others whereby he wanted to have his Dell laptop battery exchanged. The Dell customer service replaced the battery within 24 hours, without charging any shipping cost.
The delivery of orders placed online is usually very fast and efficient. Incidents like delivering wrong products or late delivery are very rare and in case of such experiences, the Dell customer service makes up for it by giving concession coupons to the customers. According to most of the reviews, the customer service deals with such problems very well, and finally manages to satisfy the customers. Read More>>
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